Hardgate Privacy Policy

Data We Gather

Hardgate collects and processes various personal information types, including:

How Hardgate Uses Your Data

Your personal information is utilized for these specific purposes:

• Service Provision and Contract Fulfillment:
  • We handle your vehicle rental bookings and agreements with care. This includes confirming your identity and verifying that you meet our rental criteria. We also oversee the smooth collection and return of vehicles, along with processing payments, deposits, and any applicable charges.
• Client Correspondence (Contract Obligations and Legitimate Interest):
  • We send booking confirmations, updates, and key rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Consent and Legitimate Interest Policy:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out anytime.
• Service Enhancement Through Legitimate Interest:
  • Evaluating website interactions to refine user experience and service efficiency. Conducting assessments to improve our vehicle fleet and offerings.
• Compliance with Legal Standards:
  • Adhering to legal and tax obligations. Preventing fraud and maintaining service security. Addressing disputes and upholding our terms and conditions.

Information Exchange

Sharing Your Information With:

• Car Hire Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

Hardgate does not sell your personal information to third parties.

4. Securing Your Data

At Hardgate, we take the protection of your personal information seriously. We use a range of technical and organizational measures, such as encryption, access controls, and secure servers, to safeguard your data from unauthorized access and breaches. Regular security assessments are conducted to maintain our standards. However, it is important to recognize that no method of electronic storage or transmission is entirely secure.

Data Retention Policies

Hardgate retains your personal information only for the time needed to achieve the purposes for which it was gathered, such as fulfilling legal, accounting, or reporting obligations. The duration for which different types of information are kept depends on the specific context of its processing.

Your Rights with Hardgate

Your rights under UK data protection law.

• Access to Your Data: Obtain a copy of your personal information records.

For assistance with your rights, please reach out to us below.

Cookies and Tracking Technologies

Hardgate employs cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your interests. You have the ability to adjust your cookie preferences within your browser settings at any time.

Policy Changes

Hardgate reserves the right to update this Privacy Policy as needed to address changes in our practices or legal obligations. Any revisions will be posted on this page along with a new "Last Updated" date. We recommend that you review this policy regularly to stay informed about our privacy practices.

9. Get in Touch

For inquiries regarding our Privacy Policy or data practices, please reach out to us.